We have faced countless Amazon issues. If your Amazon account or listing was suspended, we are here to help. If your Amazon account was suspended, you will likely need a plan of action. Typically, a plan of action will require 3 components: (1) root cause of the issue, (2) corrective actions to resolve the issue at hand, and (3) preventive measures to ensure the issue does not happen again in the future. We know what Amazon is looking for and we have the experience needed to reinstate Amazon accounts for our clients.
Amazon sellers can be suspended for several different reasons. The most common include complaints for inauthentic goods, used products sold as new, items that may be unsafe, high order defect rates, late shipments, restricted products, drop-shipping, review manipulation, forged/manipulated documents, related accounts, intellectual property infringement and numerous others.
We can assist your business in following Amazon’s frequent policy changes and help prepare concise plans of action to reinstate your accounts and/or listings.
Did you receive an intellectual property complaint? If someone accused you of infringing on their trademark, copyright, or patent, you should seek counsel immediately. Often, Amazon accounts are suspended due to accusations of infringement, so it is of utmost importance to resolve such claims as soon as possible.
We find that many intellectual property claims filed on Amazon and other e-commerce platforms are without merit. Common reasons provided by complainants include Minimum Advertised Pricing (“MAP”) violations, exclusive distribution agreements, and “owning” a listing.
Is someone selling counterfeit versions of your products? Or selling your branded protects without permission? We assist in aggressive brand protection services to remove hijackers from your listings.
Often, our cease-and-desist letters are sufficient to persuade infringing sellers to refrain from continuing to sell the products at issue.
While not often needed, if the infringing seller fails to comply with our demands, we file intellectual property complaints on Amazon.
If you received a letter from a law firm or company demanding that you refrain from selling your products, please give us a call as soon as possible. Many companies use intellectual property infringement as a tool to remove sellers without a proper basis.
Trademark law governs the use of a device (including a word, phrase, symbol, product shape or logo) by a manufacturer or merchant to identify its goods and to distinguish those goods from those made or sold by another.
A mark is infringed under U.S. trademark law when another person uses a mark which causes confusion as to the source or sponsorship of the goods involved. Aggressively protecting your marks with federal registration in the USPTO is vital to the success of your brand.
We can file and prosecute trademark registration applications before the USPTO and we can defend our clients’ trademark applications and registrations in oppositions and cancellations before the USPTO’s Trademark Trial and Appeal Board.
We can help our clients with a plethora of other trademark-related matters, including negotiating and drafting license, co-existence, consent, and other agreements. We also defend parties accused of trademark infringement on e-commerce platforms.
Copyright protects original works of authorship as soon as an author fixes the work in a tangible form of expression. There are many different types of works including paintings, photographs, illustrations, musical compositions, computer programs, books, poems, blog posts, movies, plays, and more.
We register copyright with the U.S. Copyright Office for numerous different works of authorship and we advise clients in matters of ownership, licensing, and enforcement of copyright in its many contexts.
U.S. copyright law provides copyright owners with the following exclusive rights:
As a firm that represents almost exclusively e-commerce businesses, we assist sellers in navigating the murky waters of selling online daily. While this can be quite challenging, our unique perspective ensures your business has the correct agreements in place to minimize risk. We can prepare an agreement that fits your needs, including but not limited to the following types: